Privacy Policy

Privacy Policy for Health Compendium

Effective Date: [April 1st 2023]

At Health Compendium (the “Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of our users (“you,” “your”). This Privacy Policy describes the types of information we collect, how we use and protect it, and your rights regarding your data when you access or use our website, www.health-compendium.com (the “Platform”).

By accessing or using the Platform, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you must refrain from using the Platform.

I. Information We Collect

We collect information to provide, improve, and secure our services. The information we collect includes the following:

1. Personal Information Provided by You:

  • Name, address, email address, phone number, and other contact details.
  • Payment and billing information, including credit card details.
  • Account information, including username, password, and any information submitted during registration.

2. Automatically Collected Information:

  • Log data, such as your IP address, browser type, operating system, and usage patterns.
  • Cookies and tracking technologies, which collect data about your interactions with the Platform.

3. Transactional Information:

  • Details about your purchases, orders, and returns.
  • Correspondence related to customer service inquiries or disputes.

II. How We Use Your Information

The information we collect is used for the following purposes:

  1. To process transactions, including order fulfillment, payments, and refunds.
  2. To provide and improve our services, ensuring that the Platform operates effectively.
  3. To personalize your user experience by tailoring content and product recommendations.
  4. To communicate with you regarding account updates, promotions, or service-related notices.
  5. To comply with legal obligations, including fraud prevention, security, and regulatory requirements.

Your information will not be used for purposes not disclosed in this Privacy Policy without your explicit consent.

III. How We Share Your Information

We may share your information with third parties in the following circumstances:

1. Service Providers:

We work with third-party service providers to perform essential functions, such as payment processing, order fulfillment, shipping, and data hosting. These providers are granted access to your information only to perform specific tasks on our behalf and are contractually obligated to safeguard your information.

2. Legal Obligations and Protection:

We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to subpoenas, court orders, or law enforcement demands.

3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any changes in ownership or use of your personal data.

IV. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to collect and store information about your preferences and usage patterns. This allows us to:

  1. Recognize your browser or device on subsequent visits.
  2. Measure the effectiveness of our content and marketing campaigns.
  3. Improve the functionality and security of the Platform.

You may manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to access certain features of the Platform.

V. Data Security

We implement commercially reasonable measures to protect the confidentiality, integrity, and availability of your personal information. This includes:

  1. Encryption of sensitive data during transmission using Secure Socket Layer (SSL) technology.
  2. Restricting access to personal information to authorized personnel and service providers.
  3. Regular monitoring of our systems for potential vulnerabilities or breaches.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

VI. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we will securely delete or anonymize it.

VII. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

  1. Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
  2. Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
  3. Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  4. Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at info@health-compendium.com. We may require verification of your identity before processing your request.

VIII. Cross-Border Data Transfers

The Platform is operated from servers located in Vanuatu. By accessing or using the Platform, you acknowledge that your information may be transferred to, stored, and processed in Vanuatu or other jurisdictions. These locations may have data protection laws that differ from those in your country of residence.

IX. Third-Party Links and Services

The Platform may contain links to third-party websites or services. These third-party sites operate independently and are governed by their own privacy policies. We are not responsible for the content, practices, or policies of third-party websites, and we encourage you to review their privacy practices before engaging with them.

X. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete it.

XI. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any changes will be effective immediately upon posting to the Platform, with the “Effective Date” updated accordingly. Your continued use of the Platform following such changes constitutes your acceptance of the updated Privacy Policy.

XII. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Vanuatu, without regard to its conflict of laws principles.

XIII. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

Health Compendium

Email: info@health-compendium.com